This villa is absolutely beautiful and the staff were extremely welcoming and kind. The views are breath taking and the rooms provide the real Tuscan feeling. We would definately go back!

We were very happy with our lovely big room/ The hotel was very comfortable. The pool was also lovely. We enjoyed our stay very much.

Beautiful hotel in a breathtaking location on the middle of Tuscany.

Beds are quite small and breakfast is very poor.

Nice building and grounds

Poor breakfast, room has poor lighting, hard to find, oh&s issues with room - too many steps to get to bathroom etc

the scenery and welcoming attitude of staff and local people

the air conditioning in one our rooms was a little temperamental

Location

Staff were quite slow, albeit very friendly and helpful.

It was not a good experience. For example: they asked 5 Euros for a pool towel; they did not provide bicycles; the room was very dark, opposite to the pool and has nothing to do with the views portrayed when we booked. After 3 nights at the hotel, we could not use our laptop because the Wi-Fi did not work. The bathroom smelled like a public toilet, etc, etc, etc. Bookings should revise its grade on this hotel.

Great location for day trips into the Tuscan area from about 30 km outside Florence. Wonderful hotel with great views, very relaxing. We stayed three nights in room 39, one of the highest rooms in the hotel, (older couples would have difficulty with the staircase in this room, a bit of a loft) bed was comfortable, bathroom was excellent, no fridge/or safe. Very safe environment. Had dinner twice at hotel, disappointed that two items on menu were not available over two days, however the items we chose were excellent. Local village (Barberino val d'elsa) offers three restaurants which all looked good but we did not have time to try. Towels for pool should be included but aren't, we had our own anyway,pool was great after a long day. All staff are all excellent and try their best to accommodate. The village has a small grocery shop for wine, cheese, olives and whatever else you need. Overall we had an excellent time and would go back.

Excellent location to explore Tuscany, some amazing views, nice pool, great room if you go for a suite

Restaurant, internet connection only in 5-hour increments which means you have to ask for a ticket each time and not forget to disconnect each time (which, trust me, you do)

The location is awesome. The outside spaces are beautiful.

It has lots of improvement areas. With all those might be a real 4 star. The staff say they are overworked. We had a room in which we could hear the neighbor even whispering and he could hear us as well. The closet shelf was broken and not fixed since long. The breakfast all days the same.